Career Opportunities at HSNHC

Current Vacancies

Brief Job Summary: 

Billing Representative will assist with internal claims processes and procedures while maintaining current information to provide accurate data.  


Responsibilities & Duties: 

  • Perform Charge Entry and Payment Posting 
  • Correct errors and denials to resolve coding issues and applying appropriate corrections. 
  • Review provider documentation to ensure documented services are captured and appropriate codes are assigned. 
  • Cross- Training is required as all reps work in billing (Medical and Dental) 
  • Provide the clinic and authorized specialists with appropriate assignment of ICD, CPT, and Healthcare Common Procedure Coding System (HCPCS) coding. 
  • Coordinates with Supervisor on training needs for providers in coding and maximizing reimbursement. 
  • Evolve to become proficient in the following aspects of billing at Harvard Street Neighborhood Health Center: 

Daily Responsibilities for Claims: 

  • Hold claims/ Manager holds claims 
  • Work closely with Athena and Payer’s  
  • Coding changes 
  • Correct denials and rejections 
  • Process claims submissions and resubmissions. 
  • Correct rejected Medicare claims through the Medicare DDE System 
  • Modifier updates, additions and changes 
  • Payer eligibility confirmation 
  • Authorization confirmation 
  • Research and reporting missing slips 
  • Athena configuration changes 
  • ICD-10 training and updates 
  • Dental charge entry (many rules to be applied manually) 
  • Payment posting – (major part workload) 
  • Tracers 
  • Reporting 
  • HSN updates  
  • Research outstanding claims 
  • Updates related to new payer guidelines 


Minimum Skills/Requirements 

  • Certification by American Academy of Professional Coders (CPC) or Certified Coding Specialist (CCS) within one year of employment. 
  • Critical thinking skills 
  • Extreme attention to detail with follow up and follow through on all tasks 
  • Work independently and as a team 
  • Experience with healthcare claims management systems.  
  • Knowledge of medical terminology; ICD-9, CPT and HCPCS experience preferred. 


Harvard Street Neighborhood Health Center is an Equal Opportunity & Affirmative Action Employer 

Hours per Week: 
35 hours 


We at Harvard Street Neighborhood Health Center strive to put our patients at the center of our practice. Our patient care team is made of both clinical and non-clinical members and unites departments and services across the clinic to ensure that safe, effective, and efficient whole-person care is provided that is respectful and responsive to individual patient preferences, needs, and values.


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