Thank you for choosing Harvard Street Neighborhood Health Center for your health care needs. The entire staff is honored to be your primary care clinic and rest assured it is our mission to provide the highest quality care possible in a friendly and caring environment.
Harvard Street opened in this neighborhood over 50 years ago and continues to be a full spectrum family practice specializing in the care of patients of all ages. We offer the following services and welcome you to take advantage of any you require:
We are committed to treating patients and families with dignity and we offer a patient centered medical home (PCMH) model to do just that. The PCMH model is a team-based approach that links each patient, and if desired, each patient’s family, with a care team made up of customer service representatives, medical assistants, nurses, and a doctor.
This practice model enables you to have more comprehensive health care services and ultimately, increased satisfaction with care and overall improved health.
We look forward to serving you as a new member of our dynamic community. Once again, thank you for joining the Harvard Street Neighborhood Health Center family.
Best regards,
Charles A. Murphy JD, MPAPSRs play an important role in creating a welcoming and supportive experience for you and your family at our health center. As one of your first points of contact, they are committed to helping you access the care and services you need.
PSRs are committed to helping patients feel heard, respected, and supported throughout their healthcare journey. They work closely with our clinical and administrative teams to provide efficient, compassionate, and patient-focused assistance.
Grace is our AI-powered Patient Support Representative, designed to assist patients and caregivers who contact Harvard Street by phone. She provides timely, courteous, and reliable support to help make every call efficient.
Grace works alongside our staff to ensure you receive accurate information while maintaining respect, privacy, and care in every interaction. Grace does many of the same things PSRs do, so give her a try!
A physical exam will not be performed during a new patient visit unless your provider determines one is needed under special circumstances.
Depending on your health needs, your provider may also recommend:
You can learn more about our care team by visiting the Find a Provider page.
Harvard Street is affiliated with Boston Medical Center (BMC) as our primary hospital for referrals. Many referrals are processed through BMC, so we ask that all new patients register with BMC to help support referral processing, emergency room visits, and access to specialty appointments.
We are also affiliated with Boston Children’s Hospital for pediatric care.
Preventive health exams and annual physicals are generally covered by insurance at no cost to the patient. If your provider also addresses a new medical concern or a chronic condition that has changed during the visit, your insurance may require a copayment, coinsurance, or deductible.We are also affiliated with Boston Children’s Hospital for pediatric care.
Some services, such as a preventive health exam or annual physical, are often covered by insurance at no cost to the patient. However, if your provider also addresses a new health concern or a chronic condition during that visit, your insurance may require a co-payment, deductible, or coinsurance.
It is important to understand your insurance benefits and what your plan covers. Patients are encouraged to contact their insurance company with questions about coverage for sick visits, lab tests, immunizations, and other services provided during a visit.
An annual exam, also called a preventive health exam or annual physical, is a yearly visit with your primary care provider focused on your overall health and well-being.
During this visit, your provider may:
Patients are given a 10-minute grace period for appointments. If you are running late or cannot make your appointment, please call the health center as soon as possible to cancel or reschedule your appointment. This allows us to offer that time to other patients who may be waiting for care.
If you arrive after your scheduled appointment time, our team will make every effort to see you. Please note that arriving late may result in a longer wait, so we encourage patients to plan accordingly.
If you have any questions, please call 617-825-3400 or email us at contactus@harvardstreet.org.
Locations and Hours of Operation
632 Blue Hill Avenue
Dorchester, MA 02121
Phone: 617-825-3400
895 Blue Hill Avenue
Dorchester, MA 02124
Phone: 617-825-3400
Contact Us:
You can reach Harvard Street Neighborhood Health Center 24 hours a day at
617-825-3400. During our regular hours of operation, a member of our team will be available to assist you. An on-call provider is also available 24/7 for urgent needs.
